Returns are gladly accepted for 30 days less shipping & handling and are subject to a 25% restocking fee.

• Contact the Returns Department for a Return Merchandise Authorization Number (RMA).
• Returns received without an RMA will be sent back to the customer, no exceptions.
• Items must be in the same condition as when they were shipped. No credit will be given for damaged returns.

If you need to return an item please contact our Returns Department by sending an RMA request using the support link below. You will be issued an RMA number and instructions on how to send your order back to us.

Due to the handmade nature of our products there will be some small variations in size and hue.

Due to the variations in monitors, colors of the actual products may vary from the pictures shown. If you have any questions, please don’t hesitate to email us at support@wroughtirondecordirect.com

Contact the Returns Department:

If for any reason you wish to return your order, please click on the support link above and enter:

Your Name
Order Number
Address
City
State
Zip Code
Phone Number
Email Address
Reasons for requesting a return

Then simply click Submit and return instructions will be emailed to you.

Please read our Terms of Service and our Refund Policy (above) before contacting Returns.

You must be issued a RMA# before you return your order. We will credit your account within 48 hours of receiving your return.